Organized so you can find your problem and fix it — fast!

Rescue lost files, fix Internet glitches, smooth out shutdown, and even get help online

Oh, no, the computer''s doing THAT again! What you need now is Dan Gookin''s expert, easy-to-understand tech support! He''ll help you locate the source of the trouble, tell you what to try (and how), give you tips on keeping it from happening again, and even tell you when it''s time to call in the big guns.

Discover how to:

• Decide whether it''s a hardware or software problem
• Bring back missing taskbars
• Plug memory leaks
• Recognize a hard drive failure
• Perform preventive maintenance
• Improve Internet connection speed

Targeting the snags, glitches, and predicaments cited most frequently by readers, bestselling author Dan Gookin clearly explains how to diagnose and cure common PC problems, whether they originate with software, the operating system, or hardware This updated edition features new, expanded coverage of laptop woes as well as Internet and e-mail issues, broadband connections, spam blocking, and security concerns Provides advice on how to prevent PC problems in the first place and create a safe and secure PC environment Dan Gookin is known for his ability to explain technology in an easy-to-understand and enjoyable fashion; his writing style, name, and reputation are unparalleled in the industry